Meet Our Service Team


Click on one of the people below to find out more information.

  • John McDonough
    Service Manager


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  • Nick Pfropper
    Assistant Service Manager
    773.687.4237


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  • Mike Rapacki
    Shop Production Supervisor
    773.687.4237


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  • Karina Patino
    Quick Lane Supervisor
    773.687.7810


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  • Brad Sanderson
    Fleet Service Advisor
    773.687.7805

    Brad is a Ford Master certified Advisor.  He has been in both the parts and service departments, including being the service manager.  He started in our Charlevoix location in the parts department, and then transferred down to Chicago in 2014 into the service department.  He enjoys pizza, family, fishing, boating, and being on the beach.

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  • Chris Brant
    Service Advisor
    773.687.4237


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  • Jesica Castillo
    Service Advisor
    773.687.4237


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  • Jessica Hernandez
    Service Advisor
    773.687.4237


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  • Noel Santiago
    Service Advisor
    773.687.4237


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  • Miranda Cox
    Lincoln Service Lane Advisor
    773.687.7815


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  • Anibal Arroyo
    Service Lane Advisor
    773.687.4237


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  • Emily Champley
    Service Lane Advisor
    773.687.4237


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  • Freddy Toledo
    Service Lane Advisor
    773.687.4237


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  • Rebecca Annen
    Service Lane Advisor
    773.687.4237


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  • Alonzo Bass
    Quick Lane Advisor
    773.687.7810


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  • Carlos Magana
    Quick Lane Advisor
    773.687.7810


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  • April Lawshea
    Service Concierge
    773.687.4237


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  • Deyunka Adams
    Service Concierge
    773.687.4237


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  • Javier Avila
    Porter


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  • Joel Avila
    Porter


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